Service Connect Flow

Flow when a member of an organization wants to connect a service.

flowchart TD
    %% Actors
    SA[User]
    SM[Manage]

    %% Start
    SA --> U1[User requests Service–IdP connection]

    %% Admin check
    U1 --> D0{Is user an admin?}

    %% Not an admin path
    D0 -- No --> NA1[Send email to Service admin requesting connection]
    NA1 --> NA2[End]

    %% Admin path
    D0 -- Yes --> A1[Connect Service to IdentityProvider]

    %% Interaction decision
    A1 --> D1{Interaction required?}

    %% No interaction path
    D1 -- No --> N1[Register connection]
    N1 --> SM
    N1 --> N2{Send mail to Service owner?}
    N2 -- Yes --> N3[Send notification email]
    N2 -- No --> N4[Finish]
    N3 --> N4

    %% Interaction required path
    D1 -- Yes --> I1[Create Jira ticket]
    I1 --> I2[Create Change Request]
    I2 --> SM
    SM --> I3[Register connection after approval]
    I3 --> I4[Finish]

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