From 356c003503fa4e4e4092764a31bcc13cbb0c9554 Mon Sep 17 00:00:00 2001
From: Aris <64918822+Arisamiga@users.noreply.github.com>
Date: Sat, 17 Oct 2026 00:39:33 +0100
Subject: [PATCH 1/3] Send transcript before deletion

---
 src/config.py            |  1 +
 src/extensions/ticket.py | 13 ++++++++++++-
 2 files changed, 13 insertions(+), 1 deletion(-)

diff --git a/src/config.py b/src/config.py
index ec12425..70baea6 100644
--- a/src/config.py
+++ b/src/config.py
@@ -134,6 +134,7 @@ def set_env_var(
     "rules": 578713759263096842,
     "waiting-room": 627548568613552138,
     "tickets": 1517611430126555298,
+    "ticket-archive": 1560799149488742440,
 }
 
 CATEGORY_IDS: dict[str, int] = {
diff --git a/src/extensions/ticket.py b/src/extensions/ticket.py
index 0f054e9..2a7b2f7 100644
--- a/src/extensions/ticket.py
+++ b/src/extensions/ticket.py
@@ -8,7 +8,7 @@
     TextSelectMenuInteractionComponent,
 )
 
-from src.config import CATEGORY_IDS, ROLE_IDS, UID_MAPS
+from src.config import CATEGORY_IDS, CHANNEL_IDS, ROLE_IDS, UID_MAPS
 from src.hooks import restrict_to_roles
 from src.models import Blockbot, BlockbotContext, BlockbotPlugin
 
@@ -188,6 +188,17 @@ async def delete_channel(interaction: hikari.ComponentInteraction) -> None:
         "Closing ticket...",
         flags=hikari.MessageFlag.EPHEMERAL,
     )
+    messages = await plugin.client.rest.fetch_messages(interaction.channel_id)
+    transcript = "\n".join(
+        f"{message.author.username}: {message.content}"
+        for message in reversed(messages)
+    )
+    await plugin.client.rest.create_message(
+        CHANNEL_IDS["ticket-archive"],
+        content=f"## :octagonal_sign: Ticket Closure at {interaction.message.timestamp} \nAuthor: <@{interaction.user.id}>\nTicket closed by <@{interaction.user.id}>.\n\nTranscript:\n",
+        user_mentions=True,
+        attachment=hikari.Bytes(transcript.encode("utf-8"), "transcript.txt"),
+    )
     await asyncio.sleep(3)
     await plugin.client.rest.delete_channel(interaction.channel_id)
 

From 9fd5ccc31fa31f3477655d6e12eb746b7fece6ee Mon Sep 17 00:00:00 2001
From: Aris <64918822+Arisamiga@users.noreply.github.com>
Date: Sat, 17 Oct 2026 00:51:47 +0100
Subject: [PATCH 2/3] Add better timestamp + ticket reasoning

---
 src/extensions/ticket.py | 20 +++++++++++++++++++-
 1 file changed, 19 insertions(+), 1 deletion(-)

diff --git a/src/extensions/ticket.py b/src/extensions/ticket.py
index 2a7b2f7..0818aca 100644
--- a/src/extensions/ticket.py
+++ b/src/extensions/ticket.py
@@ -193,9 +193,27 @@ async def delete_channel(interaction: hikari.ComponentInteraction) -> None:
         f"{message.author.username}: {message.content}"
         for message in reversed(messages)
     )
+    closed_at = int(interaction.message.timestamp.timestamp())
+
+    reason = next(
+        (
+            embed.description
+            for message in messages
+            for embed in message.embeds
+            if embed.title == "Ticket" and embed.description
+        ),
+        "No reason provided",
+    )
+
     await plugin.client.rest.create_message(
         CHANNEL_IDS["ticket-archive"],
-        content=f"## :octagonal_sign: Ticket Closure at {interaction.message.timestamp} \nAuthor: <@{interaction.user.id}>\nTicket closed by <@{interaction.user.id}>.\n\nTranscript:\n",
+        content=(
+            f"## :octagonal_sign: Ticket Closure at <t:{closed_at}:F>\n"
+            f"Author: <@{interaction.user.id}>\n"
+            f"Ticket closed by <@{interaction.user.id}>.\n"
+            f"Reason: ```{reason}```\n\n"
+            "Transcript:\n"
+        ),
         user_mentions=True,
         attachment=hikari.Bytes(transcript.encode("utf-8"), "transcript.txt"),
     )

From b8ed7529184d23824dfa7630b0b4906a78caf24a Mon Sep 17 00:00:00 2001
From: Aris <64918822+Arisamiga@users.noreply.github.com>
Date: Mon, 19 Oct 2026 22:53:14 +0100
Subject: [PATCH 3/3] Check only first message for author + reason

---
 src/extensions/ticket.py | 12 +++++++++---
 1 file changed, 9 insertions(+), 3 deletions(-)

diff --git a/src/extensions/ticket.py b/src/extensions/ticket.py
index 0818aca..c1c1103 100644
--- a/src/extensions/ticket.py
+++ b/src/extensions/ticket.py
@@ -1,4 +1,5 @@
 import asyncio
+from collections.abc import Mapping
 
 import arc
 import hikari
@@ -195,21 +196,26 @@ async def delete_channel(interaction: hikari.ComponentInteraction) -> None:
     )
     closed_at = int(interaction.message.timestamp.timestamp())
 
+    ticket_message = messages[-1]
+
     reason = next(
         (
             embed.description
-            for message in messages
-            for embed in message.embeds
+            for embed in ticket_message.embeds
             if embed.title == "Ticket" and embed.description
         ),
         "No reason provided",
     )
 
+    author_id: hikari.Snowflake | None = None
+    if isinstance(ticket_message.user_mentions, Mapping):
+        author_id = next(iter(ticket_message.user_mentions), None)
+    author = f"<@{author_id}>" if author_id else "Unknown"
     await plugin.client.rest.create_message(
         CHANNEL_IDS["ticket-archive"],
         content=(
             f"## :octagonal_sign: Ticket Closure at <t:{closed_at}:F>\n"
-            f"Author: <@{interaction.user.id}>\n"
+            f"Author: {author}\n"
             f"Ticket closed by <@{interaction.user.id}>.\n"
             f"Reason: ```{reason}```\n\n"
             "Transcript:\n"