I started in client-facing positions. Talking to customers and making them successful is still the highlight of my day. It's also where I learnt to listen and be pragmatic.
Listen, because when you have little leverage on the product, that's your only chance to narrow the problem enough that you may be able to find a solution.
-Pragmatic, because a now-solution beats everyday a beautiful solution.
+Pragmatic, because a now-solution beats every day a beautiful solution.